loyal customers
March 8, 2020
marketing article
March 8, 2020

*First, Discuss topic in at least 250 word paragraph.

*Second, make 1 reply of at least 100 words for each paragraph provided below. For your paragraph and replies, you should support your assertions with at least 1 source and accompanying citations in APA format. Acceptable sources include the textbook, reputable websites, and the Bible.

Discussion Topic:

You received a request from your boss to upgrade an employee’s computer from Windows 7 to Windows 8.1. You are planning to upgrade his computer next week since he will be on vacation. What will you need to do to prepare for the onsite visit and, once there, what will be the steps to perform the upgrade?

100 word Reply to Each Paragraph!

Paragraph #1
When asked to upgrade an employee’s computer from Vista to Windows 7 the first thing I would do is to verify that the user’s computer qualifies for the upgrade. The windows 7 Upgrade Advisor checks to see if it’s ready to run Windows 7. Next, I would check what hardware and software Windows 7 currently supports by going to the Windows 7 compatibility center. “You can easily search or browse for your hardware to see if it’s Windows 7 compatible. If you have an older software version or hardware driver, they point you to the manufacturer’s website so you can upgrade to the right version of Windows 7”. (Burgess, 2017). Next, I would make sure to backup all important files and data. While the employee is out of the office on vacation, I would then begin the upgrade by running the Windows 7 disk making sure that I am connected to the internet so the updates can be downloaded and installed. I would then accept the license terms with the recommendation of Upgrade installation instead of custom.

I would next make sure to address any issues that may arise before I install the new operating system. “Before you begin the installation, complete the final checklist of hardware requirement, hardware problems resolved, product key, network access, and data backup, to verify you are ready”. (Andrews, West, & Dark, 2017). Once the upgrade process begins there will be reboots while the process begins. After the reboots are completed, I would then type in the upgrade product key. Once all the updates are complete, I would re-install the software that was on the original system and ensure that all the files transferred. After confirming that the installation is complete the computer will be ready to use when the employee returns from vacation.
*100 word reply


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