How you do anything is how you do everything. – T. Harv Eker (from Secrets of the Millionaire Mind)
This Course is a mixture of learning a new format (business style) and adapting your English language skills to a different audience. Business communication relies equally on format (how you communicate) and content (what you say).
Discuss the Eker quote as it pertains to your professional experience and the material for Week 2
Find a quality resource that discusses the importance of format OR find a quality support that proves format does not matter in the context of the professional environment.
“Format and the Professional World”
There are several different formats (emails, letters, reports, slides, and more) we will study this quarter. How important is the format in connecting with an audience? Defend your answer with relevant support.
Consider a time when the way a message was delivered to you made a difference. What were your expectations about the message and how were they influenced or changed by the manner the information was delivered?
“Delivering Bad News”
Consider the methods discussed in Chapter 7: Delivering Bad News Messages in BCOM7 (pages 110-128). Armed with this knowledge, make a recommendation for which method (inductive or deductive) is the best way to deliver bad news. Defend your answer.
Locate a bad-news message somewhere on the internet and share a link here. Discuss which method (inductive or deductive) it most closely resembles and explain why the author chose to deliver the bad news. What change(s) would you make if you were required to deliver the same message to someone else?
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