Employee Training and Career Development, management paper help
November 22, 2020
The production line produces a product which currently has annual sales of $1,000,000 and has a contribution to the business beyound ingredients of… |
November 22, 2020

 3 new cited references.
300-400 WORDS.

Week 2: The Role of Leadership (300–400 words)

Research and summarize senior management’s role in successful quality improvement programs. Be sure to use real, researched examples to demonstrate your points. The Baldrige Award site list of recipients could be a good resource for examples.
In general, identify senior management’s specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else?
Why must firms adopt the identified roles? What is the risk of not using the roles?
Indicate how senior and middle management should derive the metrics to use to monitor and communicate performance?

3 new cited references.


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